Privacy Policy

Effective Date: April 28, 2025

Last Updated: April 28, 2025

1. Introduction

Welcome to First Institute of Reliable Software (“we”, “our”, or “us”). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our platform.

If you have any questions or concerns about our policy or practices with respect to your personal information, please contact us at support@first.institute

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Profile Details: Optional data like profile photo, bio, or language preferences
• Course Activity: Submitted assignments, quiz results, messages
• Payment Information: If applicable, we may collect billing details through a secure third-party provider

2.2 Information Collected Automatically

• Log Data: IP address, browser type, device information, referring URLs
• Page Data: Pages visited, time spent on the platform, features used
• Cookies: We use cookies and similar tracking technologies to improve functionality and analytics

3. How We Use Your Information

We use your information to:

• Provide access to learning content and track progress
• Manage user accounts and provide customer support
• Analyze usage to improve platform performance
• Communicate important updates or promotions
• Ensure legal compliance and platform security

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: communication tools, AI tools like OpenAI for educational purposes
• Legal Requirements: To comply with applicable laws or respond to legal requests

5. Third-Party Services

Our platform may integrate with external tools (e.g., Zoom, OpenAI API). Their use is governed by their respective privacy policies. We encourage you to review them.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to comply with legal obligations and resolve disputes.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, contact us at support@first.institute

8. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

9. Children’s Privacy

Our platform is not intended for use by children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

10. International Transfers

If you access the platform from outside Ukraine, your information may be transferred and processed in countries with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• First Institute of Reliable Software
• Email: support@first.institute
• Website: https://first.institute